Amazon Family-Owned Business of the Year

Hay Hampers shortlisted as the Amazon Family-Owned Business of the Year

Winners to be announced in London on 29th November

Hay Hampers is one of the finalists at the Amazon Growing Business Awards, receiving a nomination in the Family-Owned Business of the Year category, which recognises world class family-owned UK companies that continue to exhibit exceptional growth.

Created by Real Business and supported by the CBI, the Amazon Growing Business Awards are the UK’s most established and respected recognition of SME and entrepreneurial success. The winners will be announced in London on 29^th November after a one to one interview with a judging panel.

Commenting on the announcement, Gabriele Da Re, Managing Director at Hay Hampers Ltd, said: “We are thrilled at being nominated for an Amazon Growing Business Award as there’s no bigger or better awards programme for SMEs. Our passion for authentic food and drinks, innovative ideas and international approach are eventually giving significant progress to the business”.

Hay Hampers has been a family-run business for over 30 years. In July 2014, the company was taken over by the Da Re family. With the second generation ownership, the company has reached a distinctive high end positioning in the gift hampers market and tripled the turnover from £500.000 to £1.5 million in the last three years.

The brand has become a synonym of exclusive, gourmet quality affordable to everyone. Constantly looking for small, premium producers from the UK and abroad, Hay Hampers has introduced a number of new artisan products which were almost unknown to the British market.

Thanks to a big investment on the ERP system - Microsoft Dynamics Nav fully integrated with Magento, couriers and Amazon – Hay Hampers offer a tracked next working day delivery service as a standard and a worldwide delivery service.

In terms of customer care, Hay Hampers offer a helpful, efficient and personal customer service that only a family-run business can give. The figures prove it: we have had a 4.8 stars score for the last five years, the average response time is 6 hours, 100% of gifts delivered on time. For Hay Hampers customer care is paramount for loyalty before profit because the goal is to keep customers for a lifetime.

Also the workforce is a key factor for Hay Hampers. As matter of fact, some of the employees have been working there for over 20 years. To keep the commitment high, Hay Hampers share positive results with all the employees and pay 1% of the company gross profit as a bonus. 80% of Hay Hampers’ employees are women, they live locally and are supported with flexible working hours, part-time contracts and smart working. Hay Hampers has also invested in a tasting and recreational area inside their headquarters, where the employees can gather, relax and experience new foods and drinks.

Ends

For further information, please contact:

Elisabeth Och – elisabeth@hampers.co.uk

Tel. 01476 550 420; @HayHampers

www.hampers.co.uk

Keywords:

Amazon, Amazon growing business awards, family-owned business, independent companies, gift hampers market

Notes to Editors:

Hay Hampers Ltd. is a family-run gift hamper company started in 1984 with four guiding principles – authenticity, freshness, sharing and trust – which remain central to the brand’s success today. Their collection of gifts and hampers is a celebration of artisan and independent food and wine production from all over the world. Hay Hampers is considered one of the ten best hamper companies in the UK.